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freshdesk
WYRE-AI ★ 52
This Claude Code plugin integrates Freshdesk cloud helpdesk and PSA ticketing, enabling ticket management, contact/company resolution, knowledge base navigation, and SLA/business-hours inspection through an MCP server. It provides commands for ticket search and summarization, plus an agent for automated triage and routing suggestions.
Install
> /plugin marketplace add WYRE-AI/msp-claude-plugins/tree/HEAD/msp-claude-plugins/freshdesk/freshdesk
> /plugin install freshdesk
Source: https://github.com/WYRE-AI/msp-claude-plugins/tree/HEAD/msp-claude-plugins/freshdesk/freshdesk
What it's made of
2 commands · 1 agent · 5 skills · 1 MCP server
- Commands
- 2
- Agents
- 1
- Skills
- 5
- MCP servers
- 1
- Hooks
- 0
What it needs & plugs into
- API keys
FRESHDESK_API_KEY- Paid services
- Freshdesk
- External tools
- none
- Talks to
conduit.wyre.ai
Analyzed . Facts extracted from the plugin's files. Prose generated by claude-haiku-4-5-20251001.
Is this your plugin?
Claim it to keep the card accurate and enter the weekly contest. Requires signing in as the GitHub owner (WYRE-AI).