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service-engagement
forcedotcom ★ 1022
This plugin provides 8 skills for configuring Salesforce Service Cloud digital engagement channels, including messaging, chat, WhatsApp, Email-to-Case, and Agentforce service channels. It handles channel creation, activation, routing, deployments, and human escalation handoff for customer-facing service infrastructure.
Install
> /plugin marketplace add forcedotcom/sf-skills/tree/HEAD/plugins/builder/service-engagement
> /plugin install service-engagement
Source: https://github.com/forcedotcom/sf-skills/tree/HEAD/plugins/builder/service-engagement
What it's made of
8 skills
- Commands
- 0
- Agents
- 0
- Skills
- 8
- MCP servers
- 0
- Hooks
- 0
What it needs & plugs into
- API keys
- none
- Paid services
- Salesforce
- External tools
- none
- Talks to
- nothing external detected
Facts extracted from the plugin's files. Prose generated by claude-haiku-4-5-20251001.
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