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service-engagement
forcedotcom ★ 1112
This plugin enables configuration of Salesforce Service Cloud digital engagement and Agentforce service channels, including messaging, chat, WhatsApp, and Email-to-Case setup. It provides 13 skills to manage channel deployments, routing, consent, human escalation handoffs, and help agent coordination.
Install
> /plugin marketplace add forcedotcom/sf-skills/tree/HEAD/plugins/builder/service-engagement
> /plugin install service-engagement
Source: https://github.com/forcedotcom/sf-skills/tree/HEAD/plugins/builder/service-engagement
What it's made of
13 skills
- Commands
- 0
- Agents
- 0
- Skills
- 13
- MCP servers
- 0
- Hooks
- 0
What it needs & plugs into
- API keys
- none
- Paid services
- Salesforce
- External tools
- none
- Talks to
- nothing external detected
Analyzed . Facts extracted from the plugin's files. Prose generated by claude-haiku-4-5-20251001.
Is this your plugin?
Claim it to keep the card accurate and enter the weekly contest. Requires signing in as the GitHub owner (forcedotcom).