chief-customer-officer-advisor

Name: chief-customer-officer-advisor
Author: alirezarezvani

alirezarezvani ★ 26959

This skill guides Chief Customer Officer strategic decisions on retention decomposition (GRR vs NRR analysis), customer segmentation design (4-tier framework with ICP scoring), and CS coverage planning (pooled vs named CSM models with 12-month hiring projections). It covers only high-level strategic advisory for B2B SaaS retention and team organization, excluding tactical customer success execution.

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Install

> /plugin marketplace add alirezarezvani/claude-skills/tree/HEAD/c-level-advisor/chief-customer-officer-advisor

> /plugin install chief-customer-officer-advisor

Source: https://github.com/alirezarezvani/claude-skills/tree/HEAD/c-level-advisor/chief-customer-officer-advisor

What it's made of

1 skill

Commands: 0
Agents: 0
Skills: 1
MCP servers: 0
Hooks: 0

What it needs & plugs into

API keys: none
Paid services: none detected
External tools: none
Talks to: nothing external detected

Facts extracted from the plugin's files. Prose generated by claude-haiku-4-5-20251001.

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