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chief-customer-officer-advisor
alirezarezvani ★ 28593
A strategic advisory skill for SaaS founders and executives analyzing customer retention through four core decisions: honest GRR vs NRR decomposition, customer segmentation with ICP fit scoring, CS team coverage modeling (pooled vs named CSM), and team org evolution across CSM, Support, AM, IM, and CS Ops roles. Built entirely with stdlib and includes 4 in-depth references on retention strategy, segmentation, CS coverage models, and organizational structures.
Install
> /plugin marketplace add alirezarezvani/claude-skills/tree/HEAD/c-level-advisor/chief-customer-officer-advisor
> /plugin install chief-customer-officer-advisor
What it's made of
1 skill
- Commands
- 0
- Agents
- 0
- Skills
- 1
- MCP servers
- 0
- Hooks
- 0
What it needs & plugs into
- API keys
- none
- Paid services
- none detected
- External tools
- none
- Talks to
- nothing external detected
Analyzed . Facts extracted from the plugin's files. Prose generated by claude-haiku-4-5-20251001.
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